Chat Hours: 10:00 am - 3:00pm, Monday - Friday

There’s a new way to communicate with the lab if you find yourself unable to visit us in the flesh.

Introducing LIVE Chat with the SSRL!  From here, you can type in your burning questions and a consultant will be on the other end to answer them. This way, you’ll be able to get quick answers about our services without travelling all the way to the lab.

Our online chat service will be available between 10:00 am – 3:00 pm,  Monday – Friday.  During these hours there will be a consultant around to answer you.  If you have a question or issue that is too complex to answer quickly via chat, please email  or call us instead!  As always, drop by the lab too if you need face-to-face assistance.